Privacy Policy

The Iqraa Satellite Channels Company Privacy Policy
Iqraa Satellite Channels Company is aware of the importance of privacy and protecting personal information. Hence, Iqraa Satellite Channels Company is committed to protecting the privacy of the users of its websites and other services. This privacy policy applies to all digital services provided by Iqraa Satellite Channels Company and its affiliates, including websites, digital applications, competitions and other forms of digital services.
We collect and process your personal data for the following purposes:
To provide the services you request: to allow you access to online forms and surveys. In such case, we require your personal data such as your name, email address and/or phone number.
To allow you to share information: to facilitate the sharing of some items with people you know.
To maintain and improve our services: to help us understand how you use Iqraa Satellite Channels Company services, provide more functions and develop new services and offers.
To provide you with personalized services that cater for your needs and interests: to offer you the content that suits your interest.
To implement payment transactions: to keep a record of transactions, ensure payment of subscription fees, and ensure compliance with applicable laws and regulations.
To contact you: to allow you to make contact with Iqraa Satellite Channels Company, in addition to updating you with information regarding our services such as our new programs, or any modifications to our digital properties’ rights.

We will process your personal data relying on any of the following legal grounds:

Your prior consent: For example, when you register in our services or create an account. You can withdraw your consent anytime. However, in some cases, choosing not to disclose your personal data or otherwise revoking your consent may limit your use of our services, features or offers. For instance, you may not be able to access certain parts of our websites, and we may not reply to your inquiries if you do not provide the relevant information.
Legitimate interest: (That is, in compliance with the Data Protection Act) For example, when implementing monitoring or tracking systems that process personal data to detect and prevent online fraud and network intrusions. Upon visiting our websites, even if you do not register an account, and using Iqraa Satellite Channels Company's services and/or digital property, you agree that we process your data in the legitimate manners described in this privacy policy. If you do not agree to this privacy policy, you may stop watching/using our websites.
The legal obligations applicable to our activities:
How do we protect the privacy of your personal data?

We implement appropriate physical, electronic, technical, security and regulatory measures -including governance models- to protect your personal data in accordance with the Data Protection Act from unauthorized access, use, alteration, disclosure, or destruction.

Please note that no data transmission over the Internet or the website can be guaranteed without any interference. In addition, you must take appropriate measures to protect your personal data and maintain the confidentiality of passwords. If you know or suspect that your account credentials have been lost, stolen, hacked or at risk of any kind, or in case of any unauthorized use of your account, please contact us as per instructions in the "How to Contact Us" section below.

If we know or have reason to believe that your personal data has been compromised, we will promptly notify the affected users of the breach in accordance with applicable laws.

How long will your personal data be retained?

We will keep your personal data as long as your account is active, or as long as necessary for the purpose for which the data was originally collected. This retention period can extend up to 10 years, based on the needs of our activities. Your information that is no longer needed is irrevocably anonymized or destroyed.

We aim to protect our services through protecting information from accidental or malicious destruction. For this reason, after deleting information from our services, we may not immediately delete the remaining copies from our active servers, and we may not remove the information from our backup systems.

We may also retain your personal data for longer periods if necessary, to comply with our legal obligations or to protect our legitimate interests.

How to access, update and delete your personal data? In accordance with the Data Protection Act, you are entitled to the following practices:
The right to access your personal data: In this case, we may provide you with a copy of such data, if not directly available for you, for instance, within your personal account.
The right to modify your data: If your data is inaccurate or outdated. In this regard, it is important that the personal data we keep about you is accurate and up to date. Please inform us of any change that occurs in your personal data during the period we retain your information.
The right to withdraw consent: As the processing is based on your prior consent and extends to all marketing operations.
•The right to object to processing your personal data: The processing is based on our legitimate interests to the extent that your position allows.
The right to delete your personal data.
The right to restrict the processing of your personal data.
The right to receive your personal data to send it to a third party or to transfer your personal data to a third party of your choice if technically possible.
• The right to file a complaint with a data protection authority if you consider the processing of your personal data a violation of the Data Protection Act.
You can send a request to us in this regard at any time as described in the "How to contact us" section.
Please note:
We may need to verify your identity before we act upon your request.
Since the exercise of these rights is subject to certain legal conditions and restrictions, we may have to reject your request if these conditions are not met or in the event of legal restrictions.
We may reject repeated requests that have no reasonable cause, and require technical effort (for example, developing a new system or a fundamental change in existing practices), or pose a risk to the privacy of others.
However, we will endeavor to deal promptly with your request within one month (subject to any extensions based on law). If we reject your request, we will inform you of the reasons.
How we use Cookies
What are Cookies?
Cookies are a set of files that contain information sent by a network server using a network browser, which allows the server to collect information from the web browser. The cookie cannot read data from your computer's hard disk.
When you browse the websites of Iqraa Satellite Channels Company, cookies will be stored on your device: A pop up window will notify you. You agree to our use of cookies if you continue to browse and use the websites that host the services of Iqraa Satellite Channels Company.
Third parties:
Why do we use Cookies?
Upon using the services of Iqraa Satellite Channels Company, Cookies or similar technologies are stored, modified and accessed for the following purposes:
- Where necessary for the services:
To help you browse the websites and provide services to you.
To provide appropriate and permitted content in each geographical region in accordance with our licensed intellectual property rights.
To know you and your preferences when you visit our digital sites.
To ensure the security of our services.
To fulfill our legal obligations.
- To improve service performance:
To enhance your user experience and the overall quality of the services of Iqraa Satellite Channels Company.
To track and study browsing / navigation patterns throughout the websites, and create your personalized demographic profile to provide you with the service most relevant to your preferences (for example, improve recommendations of content that you may enjoy).
To analyze content consumption habits (for example, viewed programs, readable content, used devices, etc.) to provide, customize, measure, and improve advertising and marketing.
- Sharing cookies:
To allow social networking sites to track your browsing of our services, especially when your social network account is active on your device (open session) while browsing.
To enable our social networking, advertising, and social analytics partners to combine them with other information that you have provided to them, or that have been collected through your use of their services.
How to manage your cookie preferences?
Most browsers allow you to turn cookies off. You are also alerted when cookies are created. If you want to know how to do this, please refer to the help menu in your browser or the following links:
- Microsoft Internet Explorer: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- Microsoft Edge: https://privacy.microsoft.com/windows-10-microsoft-edge-and-privacy
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
- Safari Mac: https://support.apple.com/kb/PH21411?locale=fr_FR&viewlocale=en_UK
- Safari iPhone / iPad: https://support.apple.com/HT201265
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Opéra : https://www.opera.com/help/tutorials/security/privacy/
- iOS: https://support.apple.com/HT201265
- Android: https://www.wikihow.com/Disable-Cookies#Android_Devices

To change the settings related to sharing cookies via social networks, we invite you to visit the following links:

- Facebook: https://www.facebook.com/policies/cookies/

- Twitter: https://support.twitter.com/articles/20171379#

- Google+: https://support.google.com/accounts/answer/61416?hl=en

However, some cookies are essential for us to be able to provide the services of Iqraa Satellite Channels Company that you have requested, and switching off cookies may affect our ability to provide our services to you, which will affect your experience.
How to update this Privacy Policy?
We may update this Privacy Policy from time to time in accordance with legal, regulatory or operational requirements. Any changes to this Privacy Policy will be posted on this page. In case of changes with financial impact, we may notify users of any such changes (including the date when they will take effect) in accordance with the law. Where applicable, (for example, if the changes require processing new data based on your prior approval) we will make sure that you are able to accept such changes in order to be able to continue to use or reject our services - in which case you have the right to cancel your use of the services of Iqraa Satellite Channels Company. This Privacy Policy was updated on 04/04/2020